I. SUBJECT

Art. 1. These General Terms and Conditions are intended to regulate the relations between Este Pharma Ltd., Slivnitsa Blvd., 245, fl.2, UIC 203280812, hereinafter referred to as the PROVIDER, and the customers, hereinafter referred to as USERS, of the e-shop “www.pharmaeste.com”, hereinafter referred to as “pharmaeste”.

II. SUPPLIER’S DATA

1. Name of the Provider: Este Pharma Ltd. 2. Headquarters and address of management: Sofia, 24, Slivnitsa Blvd., 2nd floor Email: office@pharmaeste.com, tel: +359884013581

III. CHARACTERISTICS OF PHARMA ESTE

Art. 3. Pharmaeste is an e-shop available at www.pharmaeste.com through which Users have the ability to enter into contracts for the purchase and sale of Pharmaeste products, including the following: 1. To register and create an account for viewing Pharmaeste and using the additional information services offered; 2. Make electronic statements regarding the conclusion or performance of contracts with the Provider via the interface on the Pharmaeste website available on the Internet;
3. Conclude contracts for the purchase and sale of the goods offered by Pharmaeste; 4. Make any payments in relation to the Contracts concluded with the Provider according to the payment methods supported by Pharmaeste. 5. Receive information about new goods offered by the Provider; 6. View the goods, their characteristics, prices and delivery conditions; 7. To be notified of the rights deriving from the law primarily through the interface of the Pharmaeste web site; Art. 4. The Supplier shall deliver the goods and guarantee the rights of the Beneficiaries provided for by law in the framework of good faith, the criteria and conditions adopted in the practice, consumer or commercial law.Art. 5. (1) Users shall conclude a contract for the purchase and sale of the goods offered by Pharmaeste via the Supplier’s interface, available on its Internet site at www.pharmaeste.com or other means of distance communication. (2) By virtue of the agreement concluded with the Users for the purchase and sale of goods, the Supplier undertakes to deliver and transfer the ownership of the User to the goods, which he has determined through the interface. (3) Beneficiaries shall pay the Supplier remuneration for the goods delivered under the terms and conditions set out in Pharmaeste and these General Terms and Conditions. The fee is in the amount of the price announced by the Pharmaeste Internet Service Provider on the Internet.
(4) The Provider shall deliver the goods requested by the Users within the terms and conditions set by the Provider on the e-shop page and in accordance with these General Terms and Conditions. (5) The price for the delivery shall be determined separately and explicitly from the price of the goods. Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the purchase contract may be made by electronic and electronic statements within the meaning of the Law on
electronic document and electronic signature and Art. 11 of the E-Commerce Act. (2) It is assumed that the electronic statements made by the Users of the site are made by the persons mentioned in the data provided by the User in making a registration if the User has entered the respective access name and password.

IV. USE OF PHARMASE

Art. 7. (1) In order to use Pharmaeste to conclude contracts for the purchase and sale of goods, the User shall enter a name and password for remote access chosen by him, in cases where the e-shop requires registration. (2) The name and password for remote access shall be determined by the User by electronic registration on the Provider’s website. (3) By filling in the data and pressing the “Yes, I accept” and “Register” buttons, the User declares that he / she is familiar with these terms and conditions, agrees with their content and undertakes to comply unconditionally with them.
(4) The Provider confirms the registration made by the User by sending a letter to an e-mail address indicated by the User, to which the registration activation information is sent. The consignee confirms the registration and the conclusion of the contract by electronic reference in the letter informing about the registration, sent by the Provider. Upon confirmation, an Account of the User is created and a contractual relationship arises between the Provider and the Provider.
(5) When making the registration the User undertakes to provide correct and up-to-date data. The user shall promptly update the data specified in his / her registration in case of change. (6) If a User Account is used for a Web social networking or other network account, a party to the contract is the person who is the owner of the account on the respective social or other network used for the registration. In this case, the Provider has the right to access the data necessary to identify the User in the relevant social or other network. Art. 8.(1) The email address provided at the initial registration of the User as well as any subsequent electronic address used for the exchange of statements between the User and the Provider is the “Main Email Address” within the meaning of these General Terms and Conditions. The User has the right to change his / her Main Contact Email Address. (2) Upon receipt of a request for change of the Basic Contact E-mail address, the Provider shall send a request for confirmation of the change. The confirmation request is sent by the Provider to the new Main Contact E-mail specified by the User.(3) The change of the Basic Contact E-mail is made after confirmation by the User, expressed by a reference contained in the confirmation request sent by the Provider to the new Main Contact E-mail specified by the User. (4) The Provider shall inform the User of the change made, by e-mail, sent to the User’s Main Contact E-mail address, prior to making the change under para. 2. (5) The Provider shall not be liable to the User for unauthorized modification of the Basic Contact E-mail address. (6) The Provider may require the User to use the Basic Contact E-mail address in specific cases.

V. TECHNICAL STEPS TO CONCLUDE A CONTRACT FOR SALE

Art. 9. (1) Users shall mainly use the interface on the Provider’s website in order to conclude contracts for the purchase and sale of the goods offered by the Supplier in Pharmaeste. (2) The contract shall be concluded in the Bulgarian language. (3) The Contract between the Provider and the User constitutes the present General Terms and Conditions available at www.pharmaeste.com / general conditions / (4) The Contractor is the User according to the data provided at the registration and contained in the user’s personal profile .
For the avoidance of doubt, this is the data that created an account with the Provider. (5) The supplier shall include, in the interface of his website, technical means of identifying and correcting errors in the input of information before the contract is made. (6) This Agreement shall be deemed to have been concluded from the time of the User’s registration with the Provider. The contract for the purchase and sale of a good is considered to have been concluded from the moment of its application by the User through the interface of the Supplier.
(7) For the conclusion of this contract and for the conclusion of the contract for the purchase and sale of goods, the Provider shall explicitly notify the User in an appropriate manner by electronic means. (8) The statement of conclusion of the contract and the confirmation of its receipt shall be deemed to have been received when their addressees have access to them. (9) The supplier delivers the goods to the address indicated by the Users and is not liable in the event that the data indicated by the Users are untrue or misleading. Art. 10.
Users hereby enter into the Buyer’s Agreement with the Supplier under the following procedure: (1) Make a registration at www.pharmaeste.com and provide the necessary data if the User has not registered at www.pharmaeste.com so far; (2) Log in to the ordering system at www.pharmaeste.com by identifying by name and password; (3) Choosing one or more of Pharmaeste’s products and adding them to a purchase order list; (4) Providing data for delivery; (5) Choice of method and time for payment of the price. (6) Confirmation of the order;

VI. SPECIFIC OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION

Art. 11. The rules of this Section VI of these General Terms and Conditions apply to Users for whom, according to the data specified for the purchase contract or registration at www.pharmaeste.com, it can be concluded that they are users of the meaning of the Consumer Protection Act, the Electronic Commerce Act and / or Directive 97/7 / EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts. Art. 12. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the Pharmaeste site.
(2) The price of the goods including all taxes is determined by the Provider in the profile of each item on the Pharmaeste site. (3) The value of the postal and transport costs, not included in the price of the goods, shall be determined by the Provider and shall be provided as information to the Users at one of the following moments before the conclusion of the contract: – In the profile of each item on the Supplier’s website Pharmaeste; – When selecting the goods for the conclusion of the purchase contract; (4) The manner of payment, delivery and performance of the contract shall be determined in these General Terms and Conditions as well as the information,
provided to the User on the Provider’s website. (5) The information provided to the Users under this Article is up-to-date at the time of its visualization on the Provider’s website. prior to the conclusion of the purchase contract. (6) The supplier must indicate the terms of delivery of the individual goods on the Pharmaeste site. (7) Before the conclusion of the contract, the supplier shall indicate the total value of the contract for all the goods contained therein.
Art. 13. (1) The User agrees that the Provider is entitled to accept an advance payment for the contracts concluded with the consumer for the purchase and sale of goods and their delivery. (2) The consumer chooses independently whether to pay the Supplier the price to deliver the goods before or at the time of delivery. Art. 14. (1) The consumer is entitled, without due compensation or penalty, and without giving any reason, to give up the concluded contract within 14 days as of the date of receipt of the goods. (2)
The consumer has the right to renounce the concluded contract within 14 days from the date of receipt of the goods. Where the information under this paragraph is provided to the consumer within the withdrawal period, it shall start to run from the date of its submission. (3) In case the consumer exercises his right of withdrawal under par. (1), the Supplier shall be obliged to reimburse him in full the sums paid by the consumer not later than 14 days from the date on which the consumer exercised his right of withdrawal from the contract.
(4) The User undertakes to store the goods received by the Supplier, their integrity, quality and safety during the term under para. 1. Goods in which the primary packaging is damaged in whole or in part can not be returned to the Supplier and the latter shall not be responsible for the refund. Art. 15. (1) The delivery period of the goods and their starting point is determined for each product individually upon conclusion of the contract with the consumer through the website of the Pharmaeste Supplier, unless the goods are ordered in one delivery.
(2) If the consumer and the supplier have not set a delivery period, the delivery period of the goods shall be 30 working days from the date following the sending of the order to the supplier through the website of the Pharmaeste Supplier. (3) If the Contractor can not fulfill the contract because he does not have the goods ordered, he shall notify the consumer and reimburse the sums paid by him within 30 working days from the date on which the Contractor should have fulfill its obligation under the contract.
(4) In the cases under para. 3, the Supplier shall be entitled to deliver to the consumer goods of the same quality and price. The supplier shall notify the consumer electronically of the change of performance of the contract. (5) In case of exercising the right of withdrawal from the supply contract under para. 4, the cost of returning the goods shall be at the expense of the Supplier.

VII. OTHER TERMS

Art. 16. (1) The Supplier shall deliver and deliver the goods to the User in the term specified at the conclusion of the contract. (2) If the term under para. 1 is not expressly agreed between the parties at the conclusion of the contract, the Supplier shall deliver and deliver the goods within a reasonable time but not later than 2 months. Art. 17. The user must review the goods at the time of delivery and delivery by the Supplier and, if they are not eligible to notify the Supplier immediately.

VIII. PROTECTION OF PERSONAL DATA

Art. 18. (1) The Provider shall take measures to protect the personal data of the User pursuant to the Personal Data Protection Act. (2) For security reasons of the User’s personal data, the Provider will only send the data to an e-mail address that was designated by the Users at the moment of registration. (3) The Provider accepts and declares on its Site a Privacy Policy available at www.pharmaeste.com / Service Denial. Art. 19. (1) At any time,The Provider is entitled to require the User to identify and certify the authenticity of each of the circumstances and personal data announced during the registration. (2) In the event that, for any reason, the User has forgotten or lost his name and password, the Provider is entitled to apply the announced “Lost or Forgotten Names and Passwords Procedure” available at www.pharmaeste.com.

IX. AMENDMENT AND ACCESS TO GENERAL CONDITIONS

Art. 20. (1) These General Terms and Conditions may be amended by the Provider, for which the latter will appropriately notify all Pharmaeste Users who have registered. (2) The Provider and the User agree that any addition and amendment of these General Terms and Conditions will have effect upon the User upon express notification from the Provider and if the User does not declare within 14 days that he rejects them.
(3) The User agrees that all statements by the Provider regarding the modification of these General Terms and Conditions will be sent to the e-mail address indicated by the User upon registration. The User agrees that emails sent under the terms of this Article need not be signed with an electronic signature to have an effect on him. Art. 21. The Provider publishes these terms and conditions at www.pharmaeste.com / general terms / conditions, together with any additions and amendments thereto.

X. TERMINATION

Art. 22. These General Terms and the User’s Agreement with the Supplier are terminated in the following cases: • upon termination and declaration in liquidation or bankruptcy of one of the parties to the contract; • by mutual agreement of the parties in writing; • unilaterally, with a notice from either party in case of non-performance of the other party’s obligations;

• in the case of an objective impossibility of one of the parties to the contract to fulfill its obligations; • in case of seizure or sealing of equipment by state authorities; • in the event of the user’s registration being canceled on the Pharmaeste site. In this case, the concluded but not fulfilled purchase contracts remain in effect and are subject to enforcement; • in the case of exercising a right of withdrawal under the Consumer Protection Act.

XII. OTHER TERMS

Art. 23. Any invalidity of any provision of these terms and conditions will not invalidate the entire contract. Art. 24. The laws of the Republic of Bulgaria shall apply to matters not governed by this Agreement relating to the implementation and interpretation of this Agreement. Art. 25. Any dispute between the parties to this Agreement will be settled by the competent court or the Consumer Protection Commission. Art. 26. These General Terms and Conditions shall enter into force for all Pharmaeste Users.